Visit Us

Main Administration Office

Mailing address;

544 Centre Street

Nanaimo, BC V9R 4Z3 


Tel:  250-591-0933 

Toll-free 1-800-613-1777

Fax:  250-591-0935

Hours of operation

Monday to Friday

8:00 a.m. to 4:30 p.m.


Nanaimo (Urban) Office

233 Prideaux St

Nanaimo, BC 


Ladysmith Office 

5091 Jones Rd

Ladysmith, BC


Community members have a duty to report their concerns in order to help protect children.


The Agency does not disclose the identity of the person who provides information.


The Agency is required to assess your concerns and also to report back to you the outcome of their investigation.


To use the Telephone Device for the Deaf, dial 1-866-660-0505

Kw'umut Lelum

Child and Family Services
544 Centre St. Nanaimo, BC V9R 4Z3

T. 250.591.0933 or Toll-free 1.800.613.1777

F. 250.591.0935  |  E.

  • Lake-Cowichan-bitmap.jpg
  • Color Logo.jpg
  • Penelakut-bitmap.jpg
  • QFN Logo.jpg
  • KL Logo_Icon_Only_CMYK.png
  • Nanaimo FN logo.png
  • New Malahat Logo SML.JPG
  • Stuminuz logo_1.png
  • Nanoose FN logo bw.png
  • Lyacksonlogo.gif


© 2014 by Kw'umut Lelum Child and Family Services

Salish Eye Productions & Oneaftereight Design Studio

Employee Portal