Helpful Resources


Emergency Contacts
  • Emergency RCMP, Fire, Ambulance: 911

  • Emergency Children’s Helpline: 250-310-1234

  • Kids Help Phone: 1-800-668-6868

  • Crisis Line: 250-386-6323

  • Legal Services Society: 1-866-577-2525

  • Foster Parent Support Services Society: 778-430-5459

  • Foster Parent Support Line: 1-888-495-4440

  • Crown Counsel: 250-387-4481

Community Partners







Community members have a duty to report their concerns in order to help protect children.


The Agency does not disclose the identity of the person who provides information.


The Agency is required to direct your concerns and also to report back to you the outcome of their investigation.


To use the Telephone Device for the Deaf, dial 1-866-660-0505

Kw'umut Lelum

Child and Family Services
544 Centre St. Nanaimo, BC V9R 4Z3

T. 250.591.0933 or Toll-free 1.800.613.1777

F. 250.591.0935  |  E.

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